Shipping policy
Shipping Within Mexico Only
SereneLife ships exclusively within Mexico. At this time, we do not offer international shipping.
Free Shipping
SereneLife offers free standard shipping on all orders within Mexico.
Processing Time
Orders are processed within 1 to 2 business days.
Estimated Delivery Time
Delivery is typically completed within 1 to 6 business days after the order has been processed, depending on the shipping postal code.
Multiple Shipments
Orders containing two or more items may be shipped in multiple packages.
A separate email with the corresponding tracking number will be sent for each shipment.
Carriers and Tracking
We typically ship orders through Estafeta, Paquete Express, FedEx, UPS, or DHL.
Once your order has been shipped, you will receive a tracking number by email, which you can use to track the status of your delivery.
Return Shipping
Although the initial shipping is free, return shipping costs are the responsibility of the customer.
To return a product, please refer to our Return Policy.